In the latest episode of The Teacher Think-Aloud Podcast, hosts Shélynn Riel and Anna Ciriani-Dean sit down with Shweta Ramkumar, an educator specializing in coaching multilingual healthcare professionals.
Episode 64 explores the transformative power of soft skills and intercultural communicative competence (ICC) in English for Specific Purposes (ESP) contexts. Shweta highlights how skills like empathy, adaptability, and effective communication are crucial for navigating the complexities of today’s globalized workplaces, especially in healthcare, where cultural and linguistic diversity among patients and professionals continues to grow.
Shweta shares actionable strategies for teaching these skills, including reflective exercises, role-playing, and culturally sensitive communication techniques. Her approach emphasizes real-world application, empowering healthcare professionals to build trust and rapport with their patients while navigating cultural nuances. For ESP educators, this episode provides valuable insights into tailoring instruction to meet industry-specific needs and fostering meaningful connections in diverse environments.
🎧 Listen to Episode 64 to explore how soft skills and ICC can transform professional success in specialized contexts:
Follow The Teacher Think-Aloud Podcast on your favorite social account:
There are no comments on this post. Start the conversation!