“collection” means the act of gathering, acquiring, recording or obtaining personal information from any source, including third parties, by any means.
“consent” means voluntary agreement with the collection, use and disclosure of personal information for defined purposes. Consent can be either express or implied and can be provided directly by the individual or by an authorized representative, such as a parent, guardian, teacher or group leader. Express consent can be given orally, electronically or in writing. Implied consent is consent that can reasonably be inferred from a user's action or inaction.
“disclosure” means making personal information available to a third party.
“personal information” means information about an identifiable individual, but not aggregated information that cannot be associated with a specific individual.
“registered user” means a person who has registered for the Service, as well as a Subscribing Organization that has registered for the Service.
“Subscribing Organization” means a company, entity or organization that has registered for the Service.
“third party” means an individual other than the user, or the user's agent, or an organization outside Red River Press or a Subscribing Organization.
“use” means the treatment, handling and management of personal information by and within Red River Press.
Red River Press may collect any or all of the following personal information if the information is reasonably required to provide the services accessed or requested by you:
(a) information that you provide when you become a registered user or otherwise complete forms on the Sites, such as your name, email, postal address, educational information, school name, age, group contact information, and interests of children;
(b) information that you provide to Red River Press when you subscribe to the Service;
(c) your correspondence with Red River Press employees, including any questions, concerns or comments you may have about the Service or problems that you report;
(d) details of your requests made through the Service.
Red River Press does not collect information related to method of payment such as a credit or debit card number. All purchases of Red River Press products and services will be directed to and handled by third parties such as PayPal, Stripe, and Recurly. You will be bound by the privacy policies of these third party sites.
3. Purpose of Collection and Use of Personal Information
Red River Press collects your personal information and will use your personal information as is reasonably required for the following purposes:
(a) to subscribe to the blog;
(b) to improve users’ experience of the Sites;
(c) to provide the ongoing products, services or information that you request;
(d) to respond to questions, comments, requests, or complaints that you submit to Red River Press;
(e) to process purchases, provide invoices and to ship products;
(f) to assist you in tracking your order;
(g) to provide the installation and/or maintenance services that you request;
(h) to track communications with you;
(i) to analyze use of the Service and to improve the Service;
(j) to improve users’ experience of the Service, including to customize website settings;
(k) to detect and protect against fraud and error;
(l) to guide us in selecting new products to be offered through the Service;
(m) to promote existing products by posting the testimonials that you submit, if any;
(n) to send emails, newsletters, regular mail or other communications you have consented to receive from Red River Press;
(o) to provide Service-related announcements or notifications to you;
(p) to fulfill a purpose that we disclose to you when we request your personal information; and/or
(q) to meet legal and regulatory requirements.
Red River Press staff are authorized to access personal information based only on their need to deal with the information for the reason(s) for which it was obtained. Personal information will only be collected and used by authorized staff in a manner consistent with the activities of Red River Press.
Red River Press may disclose your personal information to:
(a) its employees, agents, partners and service providers as is reasonably necessary to enable these parties to perform a business, professional or technical support function for Red River Press;
(b) a person who, in the reasonable judgment of Red River Press, is seeking the information as your agent; and
(c) a third party or parties, including another like-minded registered user for educational purposes, where you consent to such disclosure or the disclosure is required by law.
5. Safeguarding your Personal Information
Red River Press is committed to safeguarding your personal information. Red River Press uses appropriate security measures to protect personal information against risks such as loss or theft, unauthorized access, disclosure, copying, use, modification or destruction regardless of the format in which it is held. The methods of protection and safeguards used by Red River Press include, but are not limited to, locked filing cabinets, need-to-know access and technological measures, including the use of passwords, encryption and firewalls. While Red River Press cannot guarantee that risks such as loss, theft, unauthorized access or disclosure of personal information will not occur, Red River Press will make every effort to prevent such unfortunate occurrences.
Red River Press will retain the personal information of a registered user for one (1) year from the date of registration for the Service after which point Red River Press will dispose of or destroy the personal information of a registered user unless required to maintain for a longer period to meet legal and regulatory requirements.
Red River Press takes care in disposing of or destroying personal information to prevent unauthorized parties from gaining access to the information. Red River Press also ensures that its employees with access to personal information are made aware of the importance of maintaining the confidentiality of personal information. Finally, Red River Press protects personal information disclosed to third parties by contractual agreements stipulating the confidentiality of the information and the purposes for which it is to be used.
Red River Press is committed to keeping your personal information as complete, up-to-date and accurate as is necessary for the purposes for which it is to be used. Red River Press will promptly correct or complete any personal information found to be inaccurate or incomplete. Where appropriate, Red River Press will transmit amended information to third parties having access to the personal information in question. Upon request, Red River Press will provide you with a reasonable opportunity to review the personal information in your file to review its accuracy. Such personal information will be provided within a reasonable time of the request and at a minimal or no cost to you. Also upon request, Red River Press will provide an account of the use and disclosure of your personal information and, where reasonably possible, will state the source of the information. In providing an account of disclosure, Red River Press will provide a list of organizations to which it may have disclosed personal information about you when it is not possible to provide an actual list.
8. Withdrawing Consent
You may withdraw your consent to the collection, use or disclosure of your personal information by Red River Press at any time, subject to legal or contractual restrictions and reasonable notice. In certain circumstances, your withdrawal of consent will result in the inability of Red River Press to continue providing aspects of the Service to you. Please contact Red River Press for more information regarding the implications of withdrawing consent.
You are entitled to request that some or all of your personal information be deleted. In some circumstances if you request that all of your personal information is deleted you will no longer be able to access the Ellii platform.
To request your data be deleted please contact us:
- Online: ellii.com/contact
- Telephone (International): +1 204 452 8241
- Telephone (Toll-Free US & Canada): +1 866 896 7123
9. Breach Notification
We will notify you without undue delay if we determine that a breach of our security safeguards poses a risk of significant harm to you. We will also promptly notify the proper authorities as determined by applicable laws.
10. Non-Personal Information
Non-personal information is information that does not identify you and which we are unable to connect to other information in order to identify you.
Red River Press may collect any or all of the following non-personal information:
(b) We may also use additional analytics programs from time to time to process non-personal information about you.
We make no attempt to link this non-personal information with the identity of individuals using the Service. Non-personal information may be permanently archived for future use in any manner whatsoever by Red River Press.
- Red River Press Inc.
- Mailing Address: PO Box 69052 Tuxedo Park, Winnipeg, Manitoba, R3P 2G9, Canada
- Telephone (International): +1 204 452 8241
- Telephone (Toll-Free US & Canada): +1 866 896 7123
- Inquiries: ellii.com/contact
If you no longer wish to receive commercial electronic messages from Red River Press regarding our new products or services, promotions or other similar communications, you may unsubscribe from the link at the bottom of any newsletter. Please note that, after you unsubscribe, Red River Press may still send electronic communications to you in certain limited circumstances, such as to provide you with Service notifications, or to provide information that Red River Press is legally obligated to provide you.
Date: March 14, 2022